Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

All orders are processed within 24 hours after payment is received, excluding weekends and holidays. Orders placed after business hours, on weekends, or on holidays will be processed the next business day.

Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on the shipping method selected, order size, weight, and delivery destination.

Estimated delivery times vary by carrier and location. Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Shipping Carriers

We may ship orders using USPS, UPS, FedEx, or another reliable carrier, depending on the order and destination.

Incorrect Shipping Information

Please verify your shipping address before completing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery timing is outside of our direct control. If your package is lost, delayed, or arrives damaged, please contact us so we can assist you with the next steps.

Questions

For shipping questions, please contact us at info@aquatecfountains.com.